App Store Retirement FAQ

On June 30, the Leap Motion App Store was officially retired. This FAQ will answer most questions you may have.

Why are you retiring the App Store?

We launched the Leap Motion App Store in 2013 because it represented a single destination for everyone who wanted to access the latest and greatest content. This made sense at the time because the Leap Motion Controller was a standalone product. Get a controller, download the software, find apps.

 

But with mobile VR, we’re set to become a fundamental component of a larger experience. OEMs who embed our technology have their own visions for app distribution. At the same time, online distribution platforms like Steam have a large (and growing) collection of VR apps. And in the last two years, the Leap Motion Gallery has expanded as a place to find desktop and VR content. For these reasons, an app store no longer makes sense.

As a user, what happens to my App Home apps?

With the closure of the App Store, you are longer able to download new apps. The apps that you already have in App Home will continue to be available indefinitely, but cannot be moved to a new computer. However, many of your favorite apps have been made available for free on the Gallery, including GameWAVE and Geco MIDI.

As a developer, what happens to my App Store apps?

With the closure of the App Store, your apps will no longer be available to download from the Leap Motion App Store. Users will continue to have access through local installs of App Home, but will not be able to receive updates.

Can I get a refund on my App Store credits?

Anyone who purchased credits on or after 12am PT on January 1, 2017 will have their credits automatically refunded to the payment method they used. Anyone who purchased credits before April 2017 and would like a refund should contact us directly at support@leapmotion.com (as their payment method may have expired).

Will you still support the Leap Motion Controller?

Yes. We have no plans to end support for the Leap Motion Controller. The magic of our technology has always been in its software – and even after nearly four years, we’re still exploring the hidden depths of the hardware.

When will final app payments be processed?

We will send final payments on all outstanding app balances on June 30.

Can I publish my app elsewhere?

Absolutely! We strongly encourage you to publish on your distribution platform of choice (such as Steam, itch.io, or Green Man Gaming). Leap Motion will also provide promotional support, including featured spots on the Leap Motion Gallery and our newsletter. Email community@leapmotion.com for details.

 

Did we miss any? Please email us at support@leapmotion.com.

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